Vacation Rental F A Q
Search:     Advanced search
Browse by category:

I rented a property & it's in awful condition.

Views: 3009
Votes: 0
Posted: 17 Dec, 2007
by: Mullins C.
Updated: 17 Dec, 2007
by: Mullins C.

Unfortunatly there's not a lot you can do once you get there ready for your vacation.

If it's a health & safety violation you can report them to your local health inspector or building inspection department.

You can call the owner and ask for a refund or ask to reduce the amount you paid. They may or may not be willing to do that.

You can leave the place and stay at another one.

Typically something like this becomes a civil matter in the Unites States. So if the place isn't  as described you'll need to use the courts for help. Take lots of pictures of the place, especially areas not as described & keep good notes about any times you called the owner to fix what was wrong & their response.

Contact an attorney if you need legal advice.

We highly recommend you get travel insurance. We have found CSA Travel Protection works good.

If you have any others you'd like to see here please contact us and we'll put them up.

 If you suspect fraud please contact:

  • FTC toll free hotline: 877-382-4357
  • FTC online complaint form (
  • Canadian PhoneBusters hotline: 888-495-8501
  • Internet Fraud Complaint Center (
  • Non-emergency number for your local police department.

    Others in this Category
    document How do I contact the property owner?
    document When do I check in & check out?
    document Do I need to clean the property after I leave?
    document How much of a deposit do I need to reserve the unit?
    document Should I purchase travel & health insurance?
    document What supplies do i need to bring to the property?
    document How do I find the property & make travel arrangements?
    document Should I sign a rental agreement/contract?
    document How do I get the key to the property?
    document I've heard of people getting ripped off? How do I protect myself (and my wallet) when renting vacation properties.
    document Who do you recommend for web hosting?
    document Can you design a personal web site for me?
    document I received a spam email from a possible renter, what should I do?
    document I have sent myself a test rental inquiry but am not receiving it, what can I do?